1 Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we gather and why it matters.

Personal Information You Provide

When you create an account or contact us, you might share:

• Your name and email address for account creation and communication
• Phone number if you choose to provide it for account recovery
• Company details when using our business analysis tools
• Payment information processed through secure third-party providers
• Correspondence when you reach out to our support team

Automatically Collected Data

Our systems collect technical information to improve your experience:

• IP address and general location data (city and state level only)
• Browser type, device information, and operating system
• Pages you visit and features you use on our platform
• Time spent on different sections and interaction patterns
• Referral sources that brought you to our website

Financial Analysis Data

When you use our comparative analysis tools, we collect the company information you input and the reports you generate. This helps us understand which features are most valuable and improve our analytics capabilities.

2 How We Use Your Information

We use your data to provide better services and create a smoother experience. Nothing goes to waste, and we don't use your information for purposes you wouldn't expect.

Purpose	What This Means
Service Delivery	Processing your requests, generating reports, and maintaining your account
Platform Improvement	Understanding usage patterns to enhance features and fix issues
Communication	Sending important updates, responding to inquiries, and sharing relevant information
Security	Protecting against fraud, unauthorized access, and technical problems
Legal Compliance	Meeting our obligations under Australian privacy laws and regulations

3 Sharing Your Information

We share your information only when necessary to provide our services or when legally required. Here's who might access your data and why.

Service Providers

We work with trusted third parties who help us run our platform. These include hosting providers, payment processors, and analytics services. They're contractually obligated to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

Sometimes we're required by law to share information with government agencies or legal authorities. This happens when we receive valid legal requests or need to protect our rights and the safety of our users.

Business Transfers

If ornevelionum is acquired or merges with another company, your information may be transferred as part of that transaction. We'll notify you before this happens and explain any changes to how your data is handled.

4 Your Rights Under Australian Privacy Law

The Australian Privacy Act gives you specific rights over your personal information. You can exercise these rights at any time by contacting us.

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or fix inaccurate information
• Deletion: Request removal of your data, subject to legal retention requirements
• Objection: Opt out of certain data processing activities
• Portability: Receive your data in a structured, commonly used format
• Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner

We typically respond to privacy requests within 30 days. Some requests may take longer if they're complex or if we receive multiple requests at once. We'll keep you updated throughout the process.

5 Data Security Measures

Protecting your information is a priority. We use industry-standard security measures to keep your data safe from unauthorized access, loss, or misuse.

Technical Safeguards

• Encrypted data transmission using TLS 1.3 protocol
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account access
• Automated backup systems with secure storage

Organizational Practices

Our team follows strict data handling procedures. Access to personal information is limited to employees who need it to perform their job functions. We conduct regular training on privacy and security best practices.

6 Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations. Here's our approach to data retention.

Active Accounts

While your account is active, we retain your personal information and usage data. This allows you to access your historical reports and maintain continuity in your analysis work.

Closed Accounts

When you close your account, we begin a deletion process. Some information is removed immediately, while other data may be retained for up to 90 days to handle any disputes or technical issues. After this period, your personal information is permanently deleted from our active systems.

Legal Retention

Australian law requires us to keep certain records for specific periods. Financial transaction records are retained for seven years as required by tax legislation. We maintain only the minimum information necessary to meet these obligations.

7 Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. You have control over how these technologies are used.

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure access to your account, and form submission. You can't disable these without affecting how the site works.

Analytics Cookies

We use analytics tools to understand how people use our platform. This information helps us identify popular features, spot problems, and plan improvements. You can opt out of analytics tracking through your browser settings or our cookie preferences.

Managing Your Preferences

Most browsers let you control cookies through their settings. You can block cookies entirely, delete existing cookies, or receive notifications when new cookies are set. Keep in mind that blocking certain cookies may affect your experience on our site.

8 International Data Transfers

While we're based in Australia, some of our service providers operate from other countries. This means your information might be processed or stored outside Australia.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using service providers in countries with adequate privacy protections or implementing contractual clauses that require them to protect your information according to Australian standards.

You have the right to know which countries your data may be transferred to. Contact us if you'd like more specific information about our international data handling practices.

9 Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your account email and display a notice on our website.

The "Last Updated" date at the top of this policy shows when we last made changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you continue using our services after we update this policy, we consider that acceptance of the changes. If you disagree with any updates, you can close your account and stop using our platform.